TESTIMONIALS FROM CLIENTS
“I have been impressed with both Bob and Jan because they are completely reliable – when they say they will do something, they do it, on time and on budget. I have also been extremely satisfied with the quality of their work, and particularly their insights into the management of a small law firm. They have made excellent recommendations that we have implemented and from which we are already seeing results.
Finally, both Bob and Jan are honest – they will tell you what you need to know, which may not necessarily be what you want to hear. That is a quality hard to find these days.
I would wholeheartedly recommend RJH Consulting to anyone in need of advice regarding the management of a law firm.”
Jim Arnold
Arnold Law Firm
Columbus, Ohio
“RJH Consulting was exactly what my law firm needed “to get to the next level.” We had enjoyed moderate success in recent years, but had reached a plateau. Bob and Jan Henderson professionally evaluated where were currently and where we wanted to be, and assisted us with a detailed, written plan to get there, including concrete steps to take (i.e., delegate or outsource many administrative functions, such as bookkeeping; giving the attorneys uninterrupted blocks of time to complete their work; etc.)
Bob and Jan truly understood how small and mid-size firms operate, the road blocks to their success, and what works best to create a profitable, sustainable, and successful law firm. We not only hired them as our consultants, but have “signed up” for the monthly coaching in order to make certain that we implement the recommended changes as smoothly as possible. Our entire office was very pleased with Bob and Jan. We recommend them without reservation.”
John Giuffre
Guiffre Law Office
Floral Park, New York (Long Island)
“I hired Bob and his partner Jan Friedlund Henderson to help me work through some issues at my law firm. The problems were complex and had been in existence for a long time. These were “hot button” issues like compensation structure for other members in the law firm, division of work responsibility and assignment of support staff. Bob and Jan did a marvelous job of expeditiously sorting through and solving issues that I had struggled with for a long, long time. They further made a wonderful presentation to the other members of the law firm and the staff which got us all on the same page and working towards common goals.
They devised a compensation structure that everyone sees as fair and created an atmosphere of teamwork.
I highly recommend them both.”
John Sloan
Sloan, Bagley, Hatcher & Perry
Longview, Texas
“The primary value of using you comes in getting a consultant who understands relationships-someone who can communicate with the key people, figure out the issues, and work with the firm, on a straightforward basis, to resolve the issues and give a practical plan for the future. The real value a consultant brings isn’t going to be found in textbooks or technical writings, or in number crunching. What you provide is far more valuable–a frank assessment of the situation, identification of the areas needing attention, and practical guidance to have continued success. You have the experience, the knowledge, and the communication skills to do that. Our firm is living proof.”
Marvin E. Blum
The Blum Firm
Fort Worth, Dallas Texas
“I engaged Bob Henderson to provide consulting services to my law firm. As a former practicing attorney, Bob was very knowledgeable about the operations of a law firm, knew what to ask, what data he needed, and how to address and resolve issues. He was very communicative, followed up with us very well, and was always available. His integrity is unquestionable. I have recommended Bob since 2006 and will continue to do so.”
Mitch Fogel
Fogel Law Group
Palm Beach, Florida
Over the past 15 years, our small firm has engaged Henderson to conduct two firm reviews, to facilitate one retreat, and to assist in the recruiting of two lateral hires, three new hires, and an office manager, all with generally positive outcomes for the firm.
Rich Hennig & Steve Aron
Aron & Hennig, LLP, Laramie, Wyoming
“All of us are very appreciative of the good job you did. We have followed many of your recommendations, which have made a big difference in efficiency and the bottom line.”
Don Charnetski,
Brierly Charnetski, Grinnell/Newton, Iowa
“I cant tell you enough how much your consultation helped Ben, Dana and me.”
John Brady, Andrews, Brady and Winter
Tampa, FL
“The firm is going to pay for your extra 2 days in San Antonio. They were very pleased with the outcome of the retreat.”
Pat Zoll, Foland, Wickens, Eisfelder, Roper & Hofer
Kansas City, MO
“I can’t say enough about what you did for us”
Rick Mitchell, formerly of McCabe & Mack
Poughkeepsie, NY
“You have a special knack as a facilitator”
George Gabel, Holland & Knight, Jacksonville, Florida
“When my small law firm was having growing pains, I knew I wanted a consultant who had real world experience in managing a firm and who had a specific concentration with small law firms. I asked around and trolled the Internet and eventually selected Bob. I am glad I did. While Bob’s counsel would be valuable to a larger firm, I like that he “gets” the unique challenges of smaller offices. My Elder Law firm had grown beyond my ability to manage it but not to the scale where I could have the resources of a larger firm. I was in that awkward in-between phase. Bob understood my challenges. Bob also found new problems I did not even know existed but which were significant drains on resources. Bob helped define my options and then followed through by linking me with larger firms with substantial infrastructure. I opted not to go with the “big boys” and instead took Bob’s advice about optimizing the management capability appropriate for my firm. Four years later, I am still implementing “the Bob plan” and while I still have expected challenges, I continue to reap the rewards of my time with Bob. I highly recommend Bob to my colleagues and am pleased to be available as a reference.
Scott Solkoff
Solkoff Legal, P.A.
Delray Beach, Florida
