We understand attorneys went to law school to practice law, not run a practice. We also understand that managing a law firm like a true business is hard work! A law firm functioning at its prime has an operational point person who can navigate the challenges of running a law practice yet still implement growth measurements to move your firm forward.
Our Virtual COO services provide the manpower needed to effectively manage operational projects and staff within your firm. Our team will identify your top goals, manage your team to move towards those targets, and handle the day to day operations of your firm. Additionally, we will lead virtual meetings with a set agenda, coach personnel, and serve as your operations guru by implementing processes and procedures to increase workflow efficiency. We also make on-site visits as often as necessary to achieve the goals set for the role.
Whether you need long term operations support or short term projects, let us run the business so you can do what you do best. Our team of experts will craft a plan that fits your needs and the needs of your firm.
As a Virtual COO, we can provide the manpower for operational projects such as:
Developing and Implementing a Client Service Plan
Developing and Implementing Policies and Procedures from Reception to Human Resources
Identifying Key Performance Indicators in each Department
Create Benchmarks for set KPI’s
Monthly Management Reporting with Key Stats
Monthly Attorney Production
Monthly, Quarterly, and Annual Employee Reviews
Human Resources Support including Hiring, Termination, and Discipline