About RJH Consulting

The Law Firm Consulting Team That Has Been Inside Firms Like Yours

RJH Consulting is a boutique law firm consulting firm built on one founding belief: that great attorneys deserve great businesses. We exist to bridge the gap between legal expertise and operational excellence — giving law firms the systems, leadership, and strategy they need to grow with intention, sustain profitability, and build teams worth coming to work for.

Founded by Krystal Champlin-Gerage, RJH has grown from a solo consulting practice into a full team of specialists — each bringing deep, real-world experience in legal operations, business development, fractional COO leadership, attorney coaching, and legal recruiting. We don’t consult from the outside. We embed. We build. We deliver.

Trusted by 250+ law firms across the US & Canada | 60+ years of combined legal operations expertise

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250 +

Law firms transformed nationwide

60 +

Years combined legal ops expertise

24 / 7

Direct access to your consultant

90 - Day

Growth roadmap at engagement start

alt="law firm consultant meeting with attorneys"

Our Story: Built From the Inside Out

RJH Consulting was born out of a simple observation: law firms are full of exceptionally talented attorneys who were never taught how to run a business. And because no one built them the operational infrastructure they needed, many of those firms stalled, burned through good staff, lost revenue they never saw, and plateaued well short of their potential.

Krystal Champlin-Gerage spent her early career inside those firms — watching the pattern repeat. She understood what was going wrong and, more importantly, how to fix it. She founded RJH Consulting to do for law firms what no one else was doing: embed deeply, diagnose honestly, and build the systems and leadership that create lasting change.

What started as a single-consultant practice has grown into a specialized team — each member chosen not just for their credentials, but for their firsthand experience operating inside law firms. Every consultant at RJH has lived the reality of legal operations. We don’t theorize. We build.

Today, RJH serves firms from solo practices to multi-attorney regional firms across the United States and Canada — in personal injury, criminal law, family law, estate planning, and more. Our reputation is built entirely on client outcomes and referrals from attorneys who found in us something rare: a consulting firm that actually delivers.

What We Believe

Great firms are built, not born

Talent gets you started. Systems, culture, and operational discipline are what scale you. Every firm we work with has more potential than it’s currently realizing.

Honesty over comfort

We’ll tell you what you need to hear, not what you want to hear. Real growth requires an honest assessment of where a firm is — even when that’s uncomfortable.

Implementation over advice

Most consultants deliver reports. We deliver results. We build, implement, and stay accountable — because a strategy that doesn’t get executed isn’t a strategy, it’s a document.

People drive performance

The right systems matter. But the right people in the right roles, managed well and developed intentionally, are what make a firm truly great. We build both.

Every firm is different

We don’t apply a one-size-fits-all template. Every engagement starts with listening — to your goals, your challenges, your culture — before we build a single recommendation.

Your success is our reputation

We’re a boutique firm built almost entirely on referrals. The only way that works is if every client we take on sees measurable results. That accountability drives everything we do.

How We Work: The RJH Approach

Deep Dive Assessment
Every engagement starts with a comprehensive assessment of your firm — operations, intake, staffing, financials, leadership, and culture. We don’t skip this step. You can’t fix what you haven’t clearly diagnosed.
Customized 90-Day Growth Roadmap
Based on the assessment, we build a prioritized, actionable 90-day roadmap tailored to your firm’s specific goals and gaps. You know exactly what we’re building, in what order, and why.
Embedded Implementation
We don’t hand you a plan and leave. We work alongside your team — building systems, coaching staff, running meetings, and making sure recommendations actually get executed.
Accountability & Ongoing Support
Growth isn’t a one-time event. We provide ongoing consulting support, regular check-ins, and course corrections as your firm evolves — so results compound over time, not just during the initial engagement.

Meet the RJH Consulting Team

Every consultant at RJH was chosen because they’ve operated inside law firms — not just advised them from the outside. Our team brings legal industry experience across operations, law practice, recruiting, coaching, technology, and finance.

Krystal Champlin-Gerage

CEO | Law Firm Consultant | Executive Coach

krystal@rjhconsulting.com | (225) 485-8060

Krystal Champlin-Gerage is the founder and CEO of RJH Consulting, and one of the most sought-after law firm consultants in the country. With over a decade of embedded experience working inside law firms of every size and practice area …

$Phil Kearns, law firm consultant and fractional COO, RJH Consulting$

Phil Kearns

Law Firm Consultant | Fractional COO

phil@rjhconsulting.com | (225) 414-3930

Phil Kearns brings something rare to law firm consulting: he hasn’t just advised law firms — he’s run them. As a former Vice President of Operations, Attorney Manager, and Chief Process Officer at one of the largest consumer-based law firms in North Carolina…

Greg Copeland, JD

Law Firm Consultant | Legal Recruiter | Attorney Coach

gregory@rjhconsulting.com | (225) 414-3930

Greg Copeland brings 20 years of legal industry experience to his work as a law firm consultant, attorney coach, and legal recruiter at RJH Consulting. A licensed attorney with a JD and deep roots in the legal profession, Greg understands law…

Lindsay Mattson

Executive Assistant | Accounting & Operations

lindsay@rjhconsulting.com | (225) 414-3930

Lindsay Mattson has been a cornerstone of RJH Consulting’s internal operations since joining the firm in 2017. As Executive Assistant and Accounting Manager, Lindsay manages the back-office infrastructure that allows the rest of the …

James Duvic

Programmer & Reporting Specialist

info@rjhconsulting.com | (225) 414-3930

James Duvic is RJH Consulting’s contract programmer and reporting specialist. With a background as a software engineer and strong analytical capabilities, James designs and builds the custom dashboards, data reporting systems…

TESTIMONIALS

What Attorneys Say About Working With RJH

“Krystal has been instrumental in the growth and stability of the firm.”

“I’ve had the pleasure of working with Krystal for over five years, in many different capacities. She’s been instrumental in the growth and stability of the firm. You can generate business and have great processes in place, but without the right people, your firm will never reach its potential. Krystal brings her background in firm management to identify candidates who possess — or more importantly, can learn — the skills needed to thrive. Beyond the skills, she astutely assesses the individual and how they may fit into the firm culture. Her help has been invaluable to assembling our current team and all the success that follows.”

Mike McCready, Managing PartnerMichael P. McCready & Associates | Personal Injury | Chicago, IL

From 1 attorney and 2 paralegals to 4 attorneys and 8 paralegals — and still growing.

“RJH Consulting has been the absolute best decision Babin Law ever made. Krystal has helped us grow from 2 paralegals and 1 attorney to 4 attorneys and 8 paralegals — and we’re still growing. She has consistent innovative ideas that have helped develop a better managed and more efficient team. Not only has she helped our practice grow externally, but she has streamlined our work product and created an amazing case process. Anything from management to developing a better system, I always consult with Krystal and her team. I truly believe she has helped grow our firm exponentially and will continue to help us grow in the future.”

Jennifer El-KadiBabin Law, LLC

“She has such a transformational effect on me, my law firm, and the leaders within it.”

“I cannot express my gratitude enough for Krystal. She has such a transformational effect on me and my law firm and the leaders within my firm — teaching us what it takes to run a law firm successfully. As lawyers, for the most part, we are not the best business people. Having Krystal and Phil help us get our systems in check and create a successful operational plan is priceless. Not only has she been helpful operationally, but the emotional and mental support she offers me as a CEO of a law firm is incredible. Thank you Krystal and the entire RJH team.”

Michael Joe Silva Silva Injury Law

Associates now incentivized to grow their books — and the firm’s bottom line.

“I own a small but growing law practice in the Chicago area concentrating on estate planning, probate, and trust administration. I hired RJH to help me figure out compensation issues. They’ve been very easy to work with, giving me excellent advice that resulted in a restructuring of my practice. My associates are now incentivized to make more money for themselves and the firm. My managing associate is also incentivized to distribute and manage work so it flows evenly. It’s likely that Matlin & Associates will utilize RJH’s skills and knowledge to benefit the practice in other areas.”

Eric MatlinPrincipal, Matlin Law Group | Estate Planning | Chicago, IL

“In six months: a new firm administrator, a trained team, and space to focus on growth.”

“When we reached out to RJH Consulting, we knew we needed hands-on help in managing firm operations. From the very first day, Krystal and Beth dug in and began working not just with the partners, but with our entire team. In the last six months, they’ve helped us find and install an incredible firm administrator, worked with our staff to train them on case management, and increased performance output across the board. The increased engagement we’ve experienced from our entire team has created space for me to focus on growth. RJH has really delivered.”

Mike TeraniPartner, Oakwood Legal Group

“Greg Copeland was professional, knowledgeable, and genuinely committed to our goals.”

“I highly recommend RJH Consulting for their exceptional consulting services. They paired me with consultant Greg Copeland. He was professional, knowledgeable, and genuinely committed to our goals. Greg Copeland and RJH Consulting have been amazing to work with.”

Antonio G. Jimenez, Esq.

Helped a growing estate planning firm find future direction — with innovative ideas and real expertise.

“I hired RJH to assist with future planning for my law firm. They were extremely knowledgeable, prompt, and helpful. They have innovative ideas and work well together. I’m extremely pleased with their services and would not hesitate to recommend them.”

Courtney SpencerPrincipal Attorney, Courtney Spencer Law

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Ready to Work With a Team That Actually Gets It?

Whether you’re a solo attorney building your first real team or a managing partner scaling a multi-attorney practice, RJH Consulting brings the experience, the expertise, and the commitment to help you build the firm you’ve always known was possible.The first step is a 30-minute discovery call. No pitch. No pressure. Just an honest conversation about where your firm is — and where it could be.

Book Your Free Discovery Call

Or reach us directly:
Phone: (225) 414-3930
Email: info@rjhconsulting.com
Hours: Monday–Friday, 9:00 AM–6:00 PM EST